Shipping and Returns
At Blankets -n- Towels, we strive for 100% customer satisfaction. Please let us know if you have any suggestions on how we can improve your experience with us.
Order Processing
Orders received before 3:00pm Eastern Time will be processed that same day and will ship via Freight Transport within 2 days.
All furniture ships via Freight Transport carriers. Small replacement parts will ship via UPS or Federal Express.
Please note that the shipping charges on this site are estimates and will need to be adjusted for some orders with heavier products. We will obtain your authorization for the additional shipping
charges prior to shipping the order.
Return Policy
Due to the extremely high shipping costs, products purchased on this website are not returnable. If an item is received in damaged condition DO NOT refuse the shipment with the carrier. Simply write which pieces are damaged on the packing slip before signing your name. Then contact our office for further instructions. We will get you the replacement pieces you need. If you refuse the shipment, we will have to charge you the shipping costs involved. Shipping charges are not refundable.
To obtain a RA
(return authorization) number, call our office at 1-800-518-0248 or
email us at info@BunkBedsNow.com. The RA number must be referenced on the
outside of the return packaging. We cannot guarantee a credit for your
return if the RA number is not obtained and referenced on your return.
Your satisfaction with our service and quality of product is very
important to us. Please let us know if there is anything we can improve
upon. We welcome your suggestions.
Credit Card Charges
Charges from Blankets -n- Towels will appear on your credit card statement from JagVent.com, our parent company.